The Hedgehog Philosophy Find what makes you stand out from your competitors. During Delta Vacations University’s Presidential Forum, Jennie Ho, the company’s president, shared the “hedgehog philosophy” from Jim Collins’ book “Good to Great” with agents. She described the one thing the hedgehog does that results in its survival. When threatened, it …
Legacy Planning Ensure your travel agency is covered in case the unexpected happens. Money and death are the two hardest issues to discuss with employees and family members, according to business coaches and family therapists. Thus legacy planning typically is avoided and when tragedy strikes, loved ones and coworkers are left scrambling. …
Playa Hotels & Resorts Celebrates Top US and Canadian Travel Agents Playa Hotels and Resorts recognized 100 of its top-producing travel agents at the company’s fourth annual Spotlight Awards this past week at the Hyatt Ziva & Zilara Capa Cana resort in Punta Cana, Dominican Republic. The US and Canadian-based Spotlight winners …
Glass Half Full featuring Jennifer Doncsecz | This is the eighth in a series of columns that describe each of the “12 Keys to Success” by…
Saying ‘No’ to Failure featuring Jennifer Doncsecz | This is the ninth in a series of columns that describe each of the 12 Keys to Success…
Knowing Where You’re Going with Jennifer Doncsecz | This is the 10th in a series of columns that describe each of the “12 Keys to Success”…