The Power of HAIL Gaining and increasing your clients’ loyalty is a crucial component in growing your business. Over the past 10 years, hundreds of sales books have been published emphasizing the importance of client retention and demonstrating methods that help build loyalty. Several notable techniques include offering repeat discounts, creating membership …
Women Unite! featuring Jennifer Doncsecz | 84 percent of travel agents in the US and Canada are women, and therefore it’s crucial for women…
Find Your Tribe featuring Jennifer Doncsecz | Connecting with other travel agents outside your company is just as important as building…
hough there’s no right or wrong answer, the response provides me with insight into candidates’ values, work ethic and perspective. I often follow up that question by explaining the key that I personally believe is the most important, which is Key No. 12:
PHOTO: A sleeping iguana on Santa Cruz island in the Galápagos. (photo via G Adventures) Here are six of the hottest destinations your clients are hearing about, talking about and ready to visit. And if they’re not, now’s the time to start the selling process! Galapagos Islands Why It’s Hot: Luxury cruise …
Every day we are faced with choices and have decisions to make. In business, effective decision-making is critical. A recent Bain research study concluded that decision effectiveness correlated 95-percent of the time with financial performance. Because effective decision-making is so crucial, numerous books have been written on key processes and methodologies to …
Over the years, consumer spending has grown from purchasing goods at conveniently located stores to searching for “sales” from competing retailers and making purchases based on price. In the 1900s, not only did the purchasing of “goods” increase economic growth but so did the birth of the service industry. More currently, and …
To paraphrase Clint Eastwood in “Dirty Harry,” “Do you feel lucky?” It turns out most people do—according to an Inc. survey which found that 89 percent of respondents said that positive outcomes in their lives were based on good luck. Ninety-two percent stated that successful people they knew were also considered to …
Do you remember when it was all the rage to gain brand recognition, social media followers and more clients by having a blog? Although blogging is no longer as popular as it once was, travel bloggers are still out there and people really do read them! I often get lured into reading …