Destination Wedding at El Dorado Royale | Dickerson
Brandi and Raoul Dickerson - Houston, TX
"VIP is a team full of outstanding, beautiful people."
El Dorado Royale Wedding
Dear team at VIP Vacations,
Perhaps the highest compliment you can ever offer a professional is that they execute their service so well and with a spirit so uplifting that they actually inspire your own reflection of career and life.
We got engaged at the start of the holiday season and immediately reached out to several travel agents. While other agencies were understandably slow to respond, it was a quick, courteous response from VIP Owner, Jennifer Doncsecz, that immediately sparked our enthusiasm. She had a patient, consultative nature. Also, Jennifer was proactive in offering alternative wedding dates when our target dates were not available at our initially preferred resort.
In addition, communication was a forte at VIP! The team and Jennifer helped navigate our entire destination wedding. This process included mediating conversation with the resort wedding coordinators.
The Team at VIP
Jennifer also graciously was available to talk on the phone (most agencies are predominately email-centric). Additionally, she never tried to steer us to a certain resort but sincerely sought to understand what we truly desired for our special day.
Ryan Doncsecz was exceptionally kind in communicating with our family and friends. He would send out reminders directly to guests to coordinate payments, confirm flight information, explore room options, and generally put our group at ease. The feedback we received from our guests about him specifically warmed our hearts as it further reaffirmed our belief in VIP.
As we finalized décor options for our wedding and reception, Emily Bertsch, another remarkable VIP team member. Emily generously reached out to offer guidance as she had previously gotten married at the same resort. She gave candid feedback on lighting, seating, table dressing, photography, and other décor ideas. Emily also connected with the resort wedding coordinators to lock down our requests with certainty. Her counseling was an absolute gift.
Using VIP Vacations
Overall, VIP genuinely had our best interests at heart. They were comforting, reassuring and supportive throughout a notoriously stressful occasion. Even from a distance, VIP was still by our side putting our hearts and minds at ease.
The extraordinary VIP spirit transcends customer service and has an uncanny ability to brighten your day beyond travel and wedding planning. Their essence inspires you to live those same virtues wherever you are; in whatever you do.
Simply put, VIP is a team full of outstanding, beautiful people. We are grateful.
Brandi & Raoul
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